Returns & Exchanges
At Thrivin, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is completely stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original, unworn garments with all tags intact back into their original packaging or a secure mailing bag.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
Drop Off and Track
Leave your package at any authorized courier drop-off point and keep your receipt to track your return until it reaches our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing